Responsible Gaming -

Can I self exclude?
What do I do if I no longer want to use my account ?
What happens when my self exclusion period ends ?
Who can I consult if I think I cannot control my gaming behaviour?

Can I self exclude?
Sure you can. You will find the self exclusion option in the cashier in your casino account under the option “HELP”, Responsible Gaming. Here you will be given the option to either FREEZE or CLOSE your account. Freezing the account will temporarily suspend your account for a predefined period of 6 days to 6 months.

What do I do if I no longer want to use my account ?
If you want to close your account permanently, you can do it by choosing the option CLOSE ACCOUNT from the HELP, Responsible Gaming link in your casino cashier.

What happens when my self exclusion period ends ?
You will be able to log into your account normally again and be able to play the games you like.

Who can I consult if I think I cannot control my gaming behaviour?
Please have a look at our responsible gaming page here. You can also contact our customer care for further information. They will gladly be off assistance.

Ruby Royal Online Casino offers players a selection of over 80 cutting edge casino games. Players can select from a wide range of safe and secure Online Casino deposit options. Ruby Royal Casino offers both real money and fun play games and with customer support available 24/7 through our friendly call center. UK Casino players can choose from 5 reel slots, 3 reel classic slots and the cutting edge interactive slots also known as I-slots. Casino players can try their luck at our progressive jackpot casino slot games. Ruby Royal Casino also offers their players blackjack, roulette, video poker and instant win scratch card games. The Ruby Royal online casino software is independently tested by Technical Systems Testing and is fully licensed and regulated by the Government of Curacao.