Can I view my previous game play?
How do I change my password ?
How do I change my registered e mail address and/or home address ?
I have forgotten my username and password, what do I do ?
Is it possible to change my username ?
Who do I contact if I have questions about my account ?
Why is my personal information required ? Are my personal details save with you ?
Can I view my previous game play?
Sure you can. Just go to the cashier in your casino account. Select the option Details/History. The option History will show all your Wagers, Deposits and Withdrawals information.
How do I change my password ?
Go to the cashier in your casino account. Select the option Details/History. Followed by the options “Change Password”. You will need to enter your old password and the new password that you would like.
How do I change my registered e mail address and/or home address ?
Go to the cashier in your casino account. Select the option Details/History. Edit your details. There are only certain details that you can change yourself as: address and phone related information. If you would like to change your email address please contact our customer support for assistance.
I have forgotten my username and password, what do I do ?
Simply contact support via Live Chat or e-mail and you will be provided with the accounts details you require. For security purposes, you will have to provide some personal information. Please visit our support page for contact information.
Is it possible to change my username ?
Unfortunately it is not possible to change your username. Please make sure to choose a username you like and will easily remember. Also note that offensive usernames will not be tolerated and any account with an offensive username will be closed.
Who do I contact if I have questions about my account ?
You can always contact our customer care department with regards to any questions you might have about your account.
Why is my personal information required ? Are my personal details save with you ?
Your personal information is required for security reasons. After all, you will be playing for money and if you want to collect your winnings, we need the appropriate details.