Banking Overview

Below you will find an overview of all our banking facilities for your account at Ruby Royal Casino. We aim to provide our customers a convenient, efficient and most importantly, a secure banking environment. On this page you will find out more how to manage your deposits, withdrawals and transaction history.

Making a Deposit:

Ruby Royal offers a wide range of deposit methods, ranging from a normal credit card to e-wallets. All of our payment methods are easy to use, very efficient and completely secure.

We accept deposits in the following currencies: UK Pounds (GBP), Euro (EUR), US Dollars (USD), and South African Rands (ZAR). Deposits made in any other currency are converted using the conversion rate of the bank or payment method that you use. (Exchange fees may apply, please check with your local bank). All deposits are secured by industry standard security protocols including 128-bit SSL digital encryption technology.

The following deposit options are available at Ruby Royal: Visa, MasterCard, UnionPay, PaySafe, Skrill/Moneybookers, Neteller, EcoCard, UKash, Click2Pay, & bank wire.

The minimum deposit at the casino is 25 and the maximum deposit is 1000. All successful deposits credit instantly. Simply register your casino account and visit the cashier section to make your deposit.

Making a Withdrawal:

Ruby Royal Casino offers a number of safe and secure withdrawal options. All withdrawals are made through the cashier section within the casino software.

The minimum withdrawal amount is 100. The casino’s finance department may take up to 10 business days to approve player withdrawals. Upon approval of the withdrawal, the player will receive notification via email. Additionally, Ruby Royal maintains a maximum cashout policy 2500 per withdrawal request. In cases where players’ winnings exceed the maximum cashout, players must submit withdrawal requests, to receive their funds.

All withdrawal requests are subject to be reviewed and approved by the casino. The approval of the withdrawal request is subject to a set of standards such as player status and activity.

Custom approval: Based on player status such as a VIP player, all withdrawals requested will be reviewed, approved or denied within 6 business days of the request being made.

Standard approval: All withdrawals requested will be reviewed, approved or denied within 10 business days of the request being made.

In order to withdrawal to your bank account, you must confirm with your bank that it is open for international transactions.

Verification - Fax Back Form:

Due to security reasons and banking compliancy, you are requested to send us verification documents using our FaxBack Form. This procedure is quick and simple, and designed to ensure maximum security of your account and related funds.

Download a Required Faxback Form here.
After you have filled out the form, please return it to: faxback@rubyroyal.com

*Please note: The copy of the photo ID and the Credit card used for the faxback form needs to be in color.

All first time withdrawers are required to complete and return the faxback form before any funds will be released. This is only requested on first time withdrawals.

Transaction History

You can easily keep track of all your financial transactions at our casino within the cashier section of the casino. The transactions history gives you a detailed breakdown of each and every transaction that you have made with the casino.

Ruby Royal Online Casino offers players a selection of over 80 cutting edge casino games. Players can select from a wide range of safe and secure Online Casino deposit options. Ruby Royal Casino offers both real money and fun play games and with customer support available 24/7 through our friendly call center. UK Casino players can choose from 5 reel slots, 3 reel classic slots and the cutting edge interactive slots also known as I-slots. Ruby Royal Casino also offers their players blackjack, roulette, video poker and instant win scratch card games. The Ruby Royal online casino software is independently tested by Technical Systems Testing and is fully licensed and regulated by the Government of Curacao.